Webinar: Ensuring Safety in a Digitally Enabled Practice

The WONCA Working Party on Digital Health invites family doctors and colleagues to the fourth webinar in its Digital Health series, with Dr Ulrik Bak Kirk and Olivia Lounsbury.
In this fourth webinar of the World Organization of Family Doctors (WONCA) Digital Health series, Ulrik Bak Kirk and Olivia Lounsbury examine how family doctors can keep patients safe as digital tools become part of everyday practice. They will look at the practical risks that come with electronic records, AI-assisted tools, and remote consultations, and at the human factors and system design choices that help prevent harm. The session offers a grounded, evidence-based view of what safety means in a digitally enabled practice, and how primary care teams can build safer systems around the technologies they use.
Date and time
Thursday, 12 November 2026
Toronto, Canada: 09:00
São Paulo, Brazil: 11:00
London, UK: 14:00
Lagos, Nigeria: 15:00
Ankara, Türkiye: 17:00
New Delhi, India: 19:30
Singapore: 22:00
14:00 UTC
Register for the webinar on Zoom
Moderators: Edmond Li (Canada) and Steven van de Vijver (Netherlands)
Speakers
Dr Ulrik Bak Kirk (Denmark)
Chief Consultant and PhD Fellow, Research Unit for General Practice, Aarhus University
Ulrik Bak Kirk is a Chief Consultant and PhD Faculty Fellow at Aarhus University and the Research Unit for General Practice in Aarhus, Denmark. He has worked in digital public health for more than a decade, developing and leading interdisciplinary EU-funded projects that turn research into practical, inclusive tools for primary care.
His doctoral research uses a realist approach to understand how, why, and under what circumstances video consultations work in general practice. He has coordinated major international programmes spanning artificial intelligence, diversity and inclusion in clinical research, and rural health, with a consistent focus on making digital innovation useful and sustainable for practitioners and patients alike.
Olivia Lounsbury (United Kingdom)
Research Fellow, Oxford Simulation, Teaching, and Research Centre (OxSTaR)
Olivia focuses on system design and organisational alignment for healthcare improvement in both academic research and applied work. She is particularly interested in how strategic and operational systems can be designed to support safer, more effective care across complex environments.
At the University of Oxford, she serves as Associate Course Director for the MSc in Surgical Science and Practice and PGCert in Patient Safety and Quality Improvement, and as an Enterprise and Innovation Fellow through the Mathematics, Physical and Life Sciences Division. In these roles, she focuses on the human-centred design and implementation of healthcare improvement initiatives that are aligned at every level of the organisation.
In addition to her work at the intersection of system design and organisational alignment, her portfolio includes digital integration and AI governance in healthcare organisations, social impact measurement in global health, and product strategy in the pharmaceutical industry. She is particularly interested in cross-sector collaboration and systems thinking as tools for operational excellence.
She has collaborated with organizations including The Johns Hopkins Hospital, the NHS, the U.S. Veterans Health Administration, and the Anesthesia Patient Safety Foundation. Her research is published in The Lancet Infectious Diseases, BMJ Medical Informatics, Human Factors in Healthcare, Health Policy and Technology, and others, and she frequently presents at international conferences on healthcare quality, safety, human factors, and system design.